Cookie and Data Usage Policy
Understanding how FlareNGlow uses tracking technologies to enhance your experience
What Are Tracking Technologies
When you visit flarenglow.com, we use small data files and tracking technologies to understand how you interact with our website. Think of these as digital tools that help us remember your preferences and improve your browsing experience.
These technologies include cookies, web beacons, pixel tags, and similar tracking methods. They're stored on your device when you visit our site and help us recognize you on return visits. Most websites today use these tools — they've become standard practice for delivering personalized, functional web experiences.
We want to be completely transparent about what information we collect and why. This isn't about surveillance or invasive tracking. It's about creating a smoother, more useful experience when you're exploring our system management solutions and educational content.
Types of Tracking We Use
Essential Functions
These keep the website working properly. They remember your language preferences, maintain your session when you're logged in, and ensure security features function correctly. Without these, basic site functionality would break.
Performance Analytics
We track which pages are most popular, how long people spend reading different sections, and where visitors typically enter or leave our site. This helps us understand what content is most valuable.
User Experience
These remember your choices — like whether you prefer detailed technical explanations or simplified overviews. They help us customize content presentation based on your interests and browsing patterns.
Educational Tracking
For our learning programs, we track progress through course materials, quiz completion, and areas where students commonly need additional support. This data helps improve our curriculum design.
How Tracking Enhances Your Experience
Personalized Content Delivery
When you return to our site, we can show you relevant system management topics based on your previous interests. If you've been reading about network security, we might highlight our advanced security courses or related blog posts.
Learning Progress Management
For students in our programs, tracking allows us to save your progress through coursework, remember which modules you've completed, and suggest appropriate next steps in your learning journey.
Technical Optimization
We monitor site performance across different devices and browsers. This data helps us identify slow-loading pages, compatibility issues, or areas where the mobile experience needs improvement.
Content Improvement
By understanding which articles get the most engagement and where people spend time, we can create more of the content that's actually useful to IT professionals in Taiwan and beyond.
Managing Your Tracking Preferences
You have complete control over how tracking technologies interact with your browser. Here's how to adjust settings in popular browsers:
Remember that blocking all tracking may affect site functionality, including login sessions and personalized features.
Data Retention and Your Control
How Long We Keep Information
Most tracking data is automatically deleted within 12 months. Essential functional data (like login sessions) expires much sooner — typically within hours or days of your visit.
Learning progress data for enrolled students is retained longer to support ongoing education, but this is always tied to active educational relationships and deleted when programs conclude.
Your Rights and Options
- Request information about what data we've collected from your visits
- Ask us to delete tracking information associated with your browser
- Opt out of non-essential tracking while maintaining site functionality
- Update your preferences for how we communicate about our programs
We believe in practical transparency. If you have questions about how tracking works on our site or want to understand what information we have, just ask. We're happy to explain our practices in plain language.
Data Security and Protection
All tracking data is encrypted and stored securely. We never sell personal information to third parties or use tracking data for purposes unrelated to improving our educational services and website functionality.
Third-Party Services
We use some external services that may place their own tracking technologies on your device:
- Analytics platforms help us understand site traffic patterns and user behavior
- Educational tools support interactive learning features in our courses
- Communication services enable contact forms and program inquiries
These services operate under their own privacy policies, which we've reviewed to ensure they align with our commitment to user privacy. However, you should review their policies directly if you want complete information about their practices.
Questions About Our Tracking Practices
Email: help@flarenglow.com
Phone: +886227948399
Address: No. 8-8, Lane 6, Qingtian St, Da'an District, Taipei City, Taiwan 106
We're here to answer questions about how tracking technologies work on our site or help you adjust your preferences to match your comfort level.